Matic Health / Referrals & GPsWORKFLOW
Every referral captured, complete and filed the same day.
No more lost letters, blurry photos or missing practice numbers.
TIME SAVEDFrom retyping and phone tag to filed and complete the same day.
HOW IT WORKS
From inbox to booked patient, handled.
Referral arrives.
By WhatsApp, email or letter, in any format.
Details extracted.
Patient, scheme, referring GP and clinical notes pulled out.
Gaps flagged.
Missing practice numbers, member details or notes spotted instantly.
Missing info chased.
Requests sent to the patient or GP automatically.
Record created.
Patient file ready for your team to book.
GP updated.
The referring doctor hears their patient is in good hands.
REFERRALS01 / 06
↳Referral receivedDemo case
WhatsApp
Referral photo
Reading document✓ Document captured
Referral arrives.
↳Referral receivedDemo case
WhatsApp
Referral photo
Reading document✓ Document captured
↳Details extractedDemo case
Demo patient
Bonitas
Knee arthroscopy
Referral photo
Reading referral✓ Details extracted
↳Completeness checkDemo case
Demo patient
Bonitas
Knee arthroscopy
Referral photo
Practice number missing✓ Gap flagged
M
Matic HealthGP’s rooms
ILLUSTRATIVE CONVERSATION
PATIENT RECORDFor review
✓Patient detailsCHECKED
✓Scheme detailsCHECKED
✓Referring GPCHECKED
✓Clinical notesCHECKED
✓ READY FOR BOOKING
M
Matic HealthReferring GP
ILLUSTRATIVE CONVERSATION
INSIDE THE WORKFLOWEvery case shows
Every case shows
its working.
01 / REFERRALS
Any format, read.
Patient, scheme, referring GP and clinical notes pulled out.
✓ Your team stays in control↳Referral intakeDemo case
Demo patient
Bonitas
Knee arthroscopy
Referral photo
Practice number missing✓ Practice number received
02 / REFERRALS
Gaps chased for you.
Requests sent to the patient or GP automatically.
✓ Your team stays in controlM
Matic HealthGP’s rooms
ILLUSTRATIVE CONVERSATION
Please send the referring practice number so we can complete this referral.✓✓
The practice details have been sent.✓✓
Thank you. The referral is complete.✓✓
03 / REFERRALS
GPs kept in the loop.
The referring doctor hears their patient is in good hands.
✓ Your team stays in controlM
Matic HealthReferring GP
ILLUSTRATIVE CONVERSATION
Your patient’s referral is complete and their appointment is booked.✓✓
Thank you for the update.✓✓
REFERRALS & GPS
GPs kept in the loop, and referring.
Matic tells referring GPs when their patient is booked and seen, and gives you a simple report: who's referring, how many, and which referrals never booked.
Set up around how your practice works. Your team approves everything.
WHAT MATIC DOESThe repetitive work,
handled.
Reads every referral, whatever the format
Pulls out patient, medical aid, referring doctor and clinical details
Flags anything missing and requests it automatically
Creates the patient record, ready for booking
Sends the referring GP a short update, so they know their patient is in good hands
Chases missing details by WhatsApp and phone
Checks the summary and confirms the booking.
No lost referrals, faster first appointments, and GPs who keep sending patients.
A HEALTH CHECK FOR YOUR ADMINOn some schemes, a late auth can cost up to 30% of the account.
On some schemes, a late auth can cost up to 30% of the account.
Matic tracks every deadline, so nothing slips through.
We’ll review your last three months of rejections, auths and bookings and show you exactly where the leaks are. No cost, no obligation. You keep the report either way.
Set up around how your practice works. Your team approves everything.
Book your free admin health check ↗