Matic Health / SchedulingWORKFLOW
Theatre and consult lists that stay full.
Cancellations filled from a waitlist, automatically.
TIME SAVEDCancellations offered to the waitlist in minutes, not after five phone calls.
HOW IT WORKS
From cancellation to filled slot, handled.
Cancellation comes in.
A patient cancels or reschedules.
Slot opened.
The gap shows on your calendar or theatre list.
Waitlist checked.
Patients who want an earlier slot are matched.
Slot offered.
The right patients are invited on WhatsApp.
Checks run.
Auth and pre-procedure steps confirmed for the new patient.
Calendar updated.
Your list stays full and accurate.
SCHEDULING01 / 06
↳Cancellation receivedDemo case
Demo booking
Reschedule requested
Change requested✓ Cancellation captured
Cancellation comes in.
↳Cancellation receivedDemo case
Demo booking
Reschedule requested
Change requested✓ Cancellation captured
Your weekWaitlist connected
Consult
Procedure
Consult
Consult
Procedure
Consult
Consult
CancelledWaitlist patient ✓
Consult
Consult
Procedure
Consult
Consult
Procedure
Consult
✓ CALENDAR UPDATED
↳Waitlist matchDemo case
Demo patient
Earlier appointment
Matched to slot
Ready to confirm
Checking waitlist✓ Suitable patient found
M
Matic HealthWaitlisted patient
ILLUSTRATIVE CONVERSATION
01 · Demo patient A02 · Demo patient B03 · Demo patient C
NEW PATIENT CHECKSFor review
✓Authorisation validCHECKED
✓Preparation confirmedCHECKED
✓Pre-procedure stepsCHECKED
✓ READY FOR TEAM REVIEW
Your weekWaitlist connected
Consult
Procedure
Consult
Consult
Procedure
Consult
Consult
CancelledWaitlist patient ✓
Consult
Consult
Procedure
Consult
Consult
Procedure
Consult
✓ CALENDAR UPDATED
INSIDE THE WORKFLOWEvery case shows
Every case shows
its working.
01 / SCHEDULING
Gaps filled automatically.
Keeps your calendar and theatre list up to date.
✓ Your team stays in controlYour weekWaitlist connected
Consult
Procedure
Consult
Consult
Procedure
Consult
Consult
CancelledWaitlist patient ✓
Consult
Consult
Procedure
Consult
Consult
Procedure
Consult
✓ CALENDAR UPDATED
02 / SCHEDULING
The waitlist, working.
Patients who want an earlier slot are matched.
✓ Your team stays in controlM
Matic HealthWaitlisted patient
ILLUSTRATIVE CONVERSATION
01 · Demo patient A02 · Demo patient B03 · Demo patient C
An earlier appointment is available. Would you like us to reserve it for you?✓✓
Yes, please.✓✓
Your team will confirm the change once the checks are complete.✓✓
Set up around how your practice works. Your team approves everything.
WHAT MATIC DOESThe repetitive work,
handled.
Keeps a waitlist of patients who want an earlier slot
Offers cancellations to the waitlist by WhatsApp and phone automatically
Checks the auth and pre-procedure steps for whoever takes the slot
Keeps your calendar and theatre list up to date
Confirms the changes.
Fewer empty slots and less scrambling.
A HEALTH CHECK FOR YOUR ADMINOn some schemes, a late auth can cost up to 30% of the account.
On some schemes, a late auth can cost up to 30% of the account.
Matic tracks every deadline, so nothing slips through.
We’ll review your last three months of rejections, auths and bookings and show you exactly where the leaks are. No cost, no obligation. You keep the report either way.
Set up around how your practice works. Your team approves everything.
Book your free admin health check ↗